Registration basics
Sign-up requires only an email or phone number and a password. Use a dedicated email address you control long term; recovery becomes impossible if you lose access to the registered address.
What KYC actually asks for
Identity verification requires a government-issued photo ID and a live selfie. The system matches the face in the ID against the live capture, then checks the document against issuing-authority patterns.
Why verification fails
Glare and blur
Photograph the document on a flat surface in indirect daylight. Flash creates a hotspot that obscures the machine-readable zone.
Expired documents
Expiry is checked automatically. Renew before submitting.
Name mismatch
The name must match the document exactly, including middle names.
After approval
Enable two-factor authentication before depositing. Set an anti-phishing code.
Verification unlocks higher withdrawal limits, but limits are not a security feature; they do not protect you if credentials are compromised.
One caution
Never pay a third party to "speed up" verification. No legitimate expedited service exists, and handing identity documents to an intermediary is how identity theft starts.
